Clearony › Our Vendors › Avaya Cloud Office
UCaaS 🗓 Last Updated: October 6, 2026

Avaya Cloud Office

Enterprise heritage meets cloud flexibility

$20 – $35 per user/mo
99.99% Uptime SLA
4+ Compliance Certs
50 – 2,000 Ideal Company Size

Avaya Cloud Office — Full Overview

Avaya Cloud Office (powered by RingCentral) is the migration path for enterprises running legacy Avaya hardware. It delivers cloud UCaaS capabilities while preserving familiarity for IT teams who know the Avaya ecosystem. For organizations with significant Avaya infrastructure investment, it's the lowest-disruption path to the cloud.

💵
Pricing Range
$20 – $35 / user / month
👥
Company Size Fit
50 – 2,000
📶
Uptime Guarantee
99.99%
📑
Contract Terms
Annual
🌍
International Calling
Supported
HIPAASOC2GDPRPCI-DSS

Avaya Cloud Office Pricing Plans

Avaya Cloud Office pricing ranges from $20 – $35 / user / month. Tiers below are estimated from published data — contact Clearony for exact quotes.

Essential
$20/user/mo

Core cloud UCaaS on RingCentral platform.

  • Unlimited calling
  • Team messaging
  • Video meetings
  • Auto-attendant
Standard
$28/user/mo

Full UCaaS with analytics and integrations.

  • Everything in Essential
  • CRM integrations
  • Analytics dashboard
  • Call recording
Premium
$35/user/mo

Enterprise-grade with AI and compliance.

  • Everything in Standard
  • AI features
  • HIPAA compliance
  • Priority support

📌 Clearony partners often secure better rates than going direct — especially on multi-year terms.

Get a Custom Price Quote →

Key Features & Capabilities

Avaya Cloud Office scores highest in these areas. Each rating reflects real-world performance and advisor partner data.

📞
Voice Calling
Excellent — 9/10
📹
Video Conferencing
Very Good — 8/10
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Team Messaging
Very Good — 8/10
🎧
Contact Center
Good — 7/10
🔗
Integrations
Very Good — 8/10
🤖
AI Features
Good — 7/10
📱
Mobile App
Very Good — 8/10
📊
Analytics & Reporting
Very Good — 8/10
⏺
Call Recording
Very Good — 8/10
📋
Auto Attendant / IVR
Excellent — 9/10
✉️
SMS / MMS
Good — 7/10
📠
Fax
Very Good — 8/10
🖥️
Screen Sharing
Very Good — 8/10
🎥
Webinar / Large Meetings
Good — 7/10

What We Love (and What to Watch Out For)

✅ Strengths

  • ✓RingCentral platform with Avaya enterprise support
  • ✓Strong for organizations migrating from legacy Avaya hardware
  • ✓Excellent IVR and call routing
  • ✓Good HIPAA compliance posture

⚠️ Considerations

  • !Avaya's bankruptcy history creates some hesitation
  • !Innovation slower than pure cloud-native vendors
  • !Best value for existing Avaya customers

Who Is Avaya Cloud Office Best For?

🏭 Industries Served

HealthcareFinance & BankingManufacturingGovernmentEducation

🔌 CRM Integrations

SalesforceMicrosoft DynamicsServiceNow

📋 Contract Options

Annual

📊 Compliance Certifications

HIPAASOC2GDPRPCI-DSS

Is Avaya Cloud Office the right vendor for your business?

Run a free needs analysis — we match you against 28 vendors in minutes, not weeks.

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Frequently Asked Questions About Avaya Cloud Office

Everything you need to know before making a decision.

Is Avaya Cloud Office built on RingCentral?
Yes. Avaya Cloud Office is powered by the RingCentral platform under the hood, with Avaya branding, support, and a migration path designed for Avaya hardware customers.
Is Avaya a safe choice given the company's bankruptcy history?
Avaya emerged from Chapter 11 bankruptcy in 2023. The cloud business is supported by the RingCentral partnership, which provides platform stability. Clearony will give you a frank assessment of the risk and alternatives.

Ready to see how Avaya Cloud Office fits your business?

Take our 8-minute needs analysis. We score Avaya Cloud Office alongside 27 other vendors against your exact requirements — and tell you which is the right fit.