Intermedia Unite
All-in-one cloud communications for SMBs
Intermedia Unite — Full Overview
Intermedia Unite is built for SMBs that want everything included — no per-feature add-ons, no surprise charges. J.D. Power award-winning customer support, a 99.999% uptime SLA, and a straightforward pricing model make it one of the most trusted platforms for businesses under 200 seats. Dedicated account management is included on all plans, which is unusual at this price point.
Intermedia Unite Pricing Plans
Intermedia Unite pricing ranges from $28 – $32 / user / month. Tiers below are estimated from published data — contact Clearony for exact quotes.
Complete UCaaS for SMBs with all features included.
- Unlimited calling in US/Canada
- Video meetings up to 100
- Team messaging & file sharing
- HIPAA compliance
Advanced features with priority support.
- Everything in Pro
- Video meetings up to 200
- Advanced analytics
- Priority 24/7 support
- Dedicated account manager
📌 Clearony partners often secure better rates than going direct — especially on multi-year terms.
Get a Custom Price Quote →Key Features & Capabilities
Intermedia Unite scores highest in these areas. Each rating reflects real-world performance and advisor partner data.
What We Love (and What to Watch Out For)
✅ Strengths
- ✓J.D. Power award-winning customer support
- ✓All-inclusive pricing — no per-feature add-ons
- ✓99.999% uptime SLA
- ✓Dedicated account management included
⚠️ Considerations
- !Less suitable for large enterprise deployments
- !AI features less advanced than newer platforms
- !Integration ecosystem smaller than top-tier vendors
Who Is Intermedia Unite Best For?
🏭 Industries Served
🔌 CRM Integrations
📋 Contract Options
Monthly or annual
📊 Compliance Certifications
Intermedia Unite Customer Success Stories
Real outcomes from businesses that deployed this platform — verified by Clearony's research team.
Consulting Firm Gets Five-Star Support Without Premium Fees
A 45-person management consulting firm had burned through two UCaaS vendors in three years due to poor support. After moving to Intermedia Unite, their dedicated account manager resolved issues before they became outages. The all-inclusive pricing also eliminated the monthly invoice surprises they'd experienced with other platforms.
- Zero vendor-related outages in 18 months
- One dedicated account manager from day one
- Predictable all-inclusive monthly cost
- J.D. Power ranked #1 in customer support
Is Intermedia Unite the right vendor for your business?
Run a free needs analysis — we match you against 28 vendors in minutes, not weeks.
Compare with Clearony →Frequently Asked Questions About Intermedia Unite
Everything you need to know before making a decision.
What makes Intermedia different from other UCaaS vendors?
Is Intermedia good for regulated industries?
Ready to see how Intermedia Unite fits your business?
Take our 8-minute needs analysis. We score Intermedia Unite alongside 27 other vendors against your exact requirements — and tell you which is the right fit.