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UCaaS 🗓 Last Updated: October 6, 2026

RingCentral RingEX

Enterprise-grade unified communications with AI

$20 – $35 per user/mo
99.999% Uptime SLA
6+ Compliance Certs
50 – 5,000 Ideal Company Size

RingCentral RingEX — Full Overview

RingCentral RingEX is a leading UCaaS provider trusted by thousands of businesses across Healthcare, Finance & Banking, Retail, and beyond. Known for the most comprehensive feature set in the market, it consistently ranks among the top platforms for teams modernizing their communications stack. The platform excels in voice, video, and messaging — with 99.999% financially-backed uptime SLA and a full AI suite including AI Receptionist and RingSense conversation intelligence.

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Pricing Range
$20 – $35 / user / month
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Company Size Fit
50 – 5,000
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Uptime Guarantee
99.999%
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Contract Terms
Annual preferred
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International Calling
Supported
HIPAASOC2GDPRPCI-DSSHITRUSTISO27001

RingCentral RingEX Pricing Plans

RingCentral RingEX pricing ranges from $20 – $35 / user / month. Tiers below are estimated from published data — contact Clearony for exact quotes.

Core
$20/user/mo

Calling, messaging, and meetings for growing teams.

  • HD voice + SMS
  • Mobile & desktop app
  • Auto-attendant
  • Team messaging
Advanced
$28/user/mo

Full UCaaS suite with analytics and integrations.

  • Everything in Core
  • Call recording & analytics
  • CRM integrations
  • HIPAA compliance
Ultra
$35/user/mo

AI-powered enterprise communications.

  • Everything in Advanced
  • AI Receptionist & RingSense
  • Unlimited storage
  • Priority 24/7 support

📌 Clearony partners often secure better rates than going direct — especially on multi-year terms.

Get a Custom Price Quote →

Key Features & Capabilities

RingCentral RingEX scores highest in these areas. Each rating reflects real-world performance and advisor partner data.

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Voice Calling
Excellent — 9/10
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Video Conferencing
Excellent — 9/10
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Team Messaging
Excellent — 9/10
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Contact Center
Very Good — 8/10
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Integrations
Excellent — 9/10
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AI Features
Very Good — 8/10
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Mobile App
Excellent — 9/10
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Analytics & Reporting
Very Good — 8/10
⏺
Call Recording
Excellent — 9/10
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Auto Attendant / IVR
Excellent — 9/10
✉️
SMS / MMS
Very Good — 8/10
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Fax
Excellent — 9/10
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Screen Sharing
Excellent — 9/10
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Webinar / Large Meetings
Very Good — 8/10

What We Love (and What to Watch Out For)

✅ Strengths

  • ✓Most comprehensive feature set (UCaaS + CCaaS products)
  • ✓Best-in-class integrations — Salesforce, Microsoft 365, Google Workspace
  • ✓99.999% financially-backed uptime SLA
  • ✓AI Receptionist + RingSense conversation intelligence

⚠️ Considerations

  • !Higher price point for small teams
  • !Admin portal has a learning curve
  • !Annual contracts preferred for best rates

Who Is RingCentral RingEX Best For?

🏭 Industries Served

HealthcareFinance & BankingRetailEducationTechnologyManufacturing

🔌 CRM Integrations

SalesforceMicrosoft DynamicsZendeskServiceNowHubSpotGoogle Workspace

📋 Contract Options

Annual preferred

📊 Compliance Certifications

HIPAASOC2GDPRPCI-DSSHITRUSTISO27001

RingCentral RingEX Customer Success Stories

Real outcomes from businesses that deployed this platform — verified by Clearony's research team.

📍 Healthcare

Regional Health Network Cuts Telecom Costs by 43%

A 12-facility regional health network was struggling with fragmented phone systems across campuses. After migrating to RingCentral RingEX through a Clearony-managed deployment, the network consolidated all sites onto a single HIPAA-compliant cloud platform. Clinical staff reported immediate improvements in interdepartmental communication, and the IT team eliminated a full-time vendor management position.

  • 43% reduction in monthly telecom spend
  • 60% fewer IT support tickets
  • 99.999% uptime across all 12 facilities
  • 90-day migration with zero patient-facing downtime
Source: RingCentral customer story
📍 Finance & Banking

Wealth Management Firm Achieves SOC 2 Compliance on Day One

A mid-size wealth management firm needed a UCaaS platform satisfying both SOC 2 and FINRA requirements while supporting a hybrid workforce across four offices. RingCentral provided built-in call archiving, encrypted recordings, and compliance reporting tools without third-party add-ons. A negotiated multi-year contract came in 18% below the firm's internal benchmark.

  • 18% below benchmark pricing through negotiation
  • SOC 2 + FINRA compliance from day one
  • 100% call recording with automated retention
  • Single platform replacing 3 legacy systems
Source: RingCentral customer story

Is RingCentral RingEX the right vendor for your business?

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Frequently Asked Questions About RingCentral RingEX

Everything you need to know before making a decision.

How much does RingCentral RingEX cost?
RingCentral RingEX ranges from $20–$35/user/month depending on tier. Clearony partners typically secure better rates than going direct, especially on multi-year terms.
Is RingCentral HIPAA compliant?
Yes. RingCentral RingEX supports HIPAA compliance with BAA available, encrypted call recording, and audit logging suitable for healthcare organizations.
What contract terms are available?
RingCentral offers month-to-month, 1-year, 2-year, and 3-year agreements. Annual terms provide the best per-seat rates. Clearony can negotiate multi-year pricing on your behalf.
Can it replace our legacy PBX?
Yes. RingCentral supports number porting, analog device adapters, and fax-over-IP, making it a complete replacement for most legacy PBX environments.

Ready to see how RingCentral RingEX fits your business?

Take our 8-minute needs analysis. We score RingCentral RingEX alongside 27 other vendors against your exact requirements — and tell you which is the right fit.