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UCaaS 🗓 Last Updated: October 6, 2026

Webex by Cisco

Enterprise security meets modern collaboration

$17 – $30 per user/mo
99.999% Uptime SLA
6+ Compliance Certs
100 – 10,000+ Ideal Company Size

Webex by Cisco — Full Overview

Webex by Cisco is the enterprise-grade choice for organizations where security and compliance are non-negotiable. End-to-end encryption across all channels, deep integration with Cisco's networking hardware, and FedRAMP authorization make it the go-to for regulated industries and government. The AI noise cancellation and meeting assistant features are best-in-class, and the webinar platform supports events up to 100,000 attendees.

💵
Pricing Range
$17 – $30 / user / month
👥
Company Size Fit
100 – 10,000+
📶
Uptime Guarantee
99.999%
📑
Contract Terms
Annual
🌍
International Calling
Supported
HIPAASOC2GDPRFedRAMPPCI-DSSISO27001

Webex by Cisco Pricing Plans

Webex by Cisco pricing ranges from $17 – $30 / user / month. Tiers below are estimated from published data — contact Clearony for exact quotes.

Meet
$17/user/mo

HD video, messaging, and whiteboarding.

  • 200-person meetings
  • Webex App messaging
  • AI noise removal
  • Cloud recordings
Call
$22/user/mo

Cloud phone with enterprise routing.

  • Everything in Meet
  • Cloud calling & PBX
  • Auto-attendant
  • Call analytics
Enterprise
$30/user/mo

Full platform with contact center and compliance.

  • Everything in Call
  • Contact Center integration
  • FedRAMP/HIPAA compliance
  • Dedicated support

📌 Clearony partners often secure better rates than going direct — especially on multi-year terms.

Get a Custom Price Quote →

Key Features & Capabilities

Webex by Cisco scores highest in these areas. Each rating reflects real-world performance and advisor partner data.

📞
Voice Calling
Excellent — 9/10
📹
Video Conferencing
Excellent — 9/10
💬
Team Messaging
Very Good — 8/10
🎧
Contact Center
Very Good — 8/10
🔗
Integrations
Good — 7/10
🤖
AI Features
Very Good — 8/10
📱
Mobile App
Very Good — 8/10
📊
Analytics & Reporting
Very Good — 8/10
⏺
Call Recording
Very Good — 8/10
📋
Auto Attendant / IVR
Very Good — 8/10
✉️
SMS / MMS
Good — 7/10
📠
Fax
Moderate — 6/10
🖥️
Screen Sharing
Excellent — 9/10
🎥
Webinar / Large Meetings
Excellent — 9/10

What We Love (and What to Watch Out For)

✅ Strengths

  • ✓Top-tier security and end-to-end encryption
  • ✓Deepest integration with Cisco networking hardware
  • ✓AI noise cancellation and AI meeting assistant
  • ✓Strong webinar and large-format meeting capabilities

⚠️ Considerations

  • !Pricing not transparent — often requires direct quote
  • !Best value when already using Cisco hardware
  • !Admin portal has a significant learning curve
  • !Less flexible than cloud-native alternatives

Who Is Webex by Cisco Best For?

🏭 Industries Served

GovernmentHealthcareFinance & BankingManufacturingDefense

🔌 CRM Integrations

SalesforceMicrosoft 365ServiceNowSAP

📋 Contract Options

Annual

📊 Compliance Certifications

HIPAASOC2GDPRFedRAMPPCI-DSSISO27001

Webex by Cisco Customer Success Stories

Real outcomes from businesses that deployed this platform — verified by Clearony's research team.

📍 Government

Federal Agency Consolidates on FedRAMP-Authorized Platform

A federal agency with 2,400 employees needed a FedRAMP Moderate-authorized UCaaS platform to replace aging on-premise infrastructure. Webex's existing FedRAMP authorization eliminated a 6-month security review process, and Cisco's on-site deployment team managed the migration with no impact to operations.

  • 2,400 users migrated in 8 weeks
  • 6-month security review eliminated
  • FedRAMP Moderate from day one
  • Zero operational disruption
Source: Cisco customer story

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Frequently Asked Questions About Webex by Cisco

Everything you need to know before making a decision.

Is Webex the same as Cisco?
Webex is Cisco's cloud collaboration brand. Cisco acquired Webex in 2007 and has since made it the primary platform for enterprise UCaaS, video conferencing, and contact center.
How does Webex pricing work?
Webex pricing depends on your organization size and specific configuration. Published rates start at $17/user/month, but enterprise pricing typically requires a custom quote. Clearony can model total cost for your exact deployment.
Is Webex best for Cisco hardware environments?
Yes. If your organization runs Cisco networking gear, Webex delivers the deepest integration — CUCM migration paths, Cisco IP phone compatibility, and unified policy management. For non-Cisco environments, the advantage is smaller.

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